Privacy policy
Last updated: September 2026
At Studio Raphael Hubner, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or purchase artwork from our online store.
Information We Collect
When you place an order, contact us, or subscribe to our communications, we may collect information such as your name, email address, billing and shipping address, phone number, and other information necessary to process your order.
Payment information is processed securely by our payment providers. Studio Raphael Hubner does not access or store your full payment card details.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website. This information may be collected through cookies and similar technologies.
How We Use Your Information
We use your personal information when necessary to:
- process and deliver your orders;
- communicate with you about your purchases;
- provide customer support;
- process payments and help prevent fraudulent transactions;
- maintain and improve our website and services;
- comply with legal and tax obligations; and
- send newsletters or promotional communications when you have chosen to receive them.
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share information with trusted service providers when necessary to operate our business and provide our services. These may include our e-commerce platform, payment processors, shipping and delivery services, and technical service providers.
We share only the information necessary for these providers to perform their services and expect them to handle personal information in accordance with applicable data protection laws.
Cookies
Our website may use cookies and similar technologies to keep the website functioning properly, remember your preferences, understand website traffic, and improve your experience.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of the website.
How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal and tax obligations, resolve disputes, and protect our legitimate interests.
When personal information is no longer necessary, we may securely delete or anonymize it, where permitted by law.
Your Rights
Under applicable data protection laws, including Brazil’s Lei Geral de Proteção de Dados (LGPD), you may have the right to:
- confirm whether we process your personal information;
- request access to your personal information;
- request the correction of inaccurate or incomplete information;
- request the deletion, anonymization, or blocking of your personal information, where legally applicable;
- request information about how your personal information is shared;
- withdraw your consent when processing is based on consent; and
- exercise other rights provided by applicable law.
Some requests may be subject to legal or regulatory requirements that require us to retain certain information.
To exercise your rights or ask any questions about your personal information, please contact us.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, disclosure, or misuse.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
International Customers
Studio Raphael Hubner serves collectors worldwide. Depending on the services we use to operate our store, your personal information may be processed or stored by service providers located outside Brazil.
Where applicable, such processing is carried out in accordance with applicable data protection requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. The updated version will be published on this page with its latest revision date.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Raphael Hubner
Email: contact@studiorhubner.com